Redwood launches Credit Management for the funeral sector

Redwood Collections — 20 Mar 2011

Funeral Directors can now access an innovative credit mediation and debt recovery service from Redwood Collections

Redwood Credit Management is a fast, efficient and more sensitive route for FD’s to collect on outstanding invoices, often ensuring a swift resolution without recourse to potentially reputation damaging legal action. The company offers a unique no collection, no commission arrangement, starting the recovery process with sensitive communication and mediation. In cases that cannot be so simply resolved Redwood draws on over three decades experience in legal debt recovery.

Company Director Andrew North MICM comments: “At times of family bereavement a solicitors’ letter threatening legal action is impersonal and often upsetting for customers already struggling with personal loss. Where appropriate we engage the debtor in dignified and constructive discussion to understand the situation and help establish valid reasons for non payment. In many cases we can resolve the issue and recover debt immediately or arrange instalment plans designed to suit both parties.”

Licensed by the Office of Fair Trading, registered under the Data protection Act and operating within the strict guidelines set by the Credit Services Association, Redwood engages in an escalating cycle of tried and tested recovery procedures if mediation is unsuccessful. Unlike the solicitor route, Redwood runs to strict deadlines escalating the case through letters, formal solicitors letters before action, telephone calls with the debtor and finally to bankruptcy and insolvency actions. The funeral services industry joins a number of other business-to-consumer industries where Redwood’s innovative credit management services have become the standard route to debt recovery.


For more information on Redwood’s unique Credit Management Services, see the company at NFE 2011.

Redwood Collections Ltd

South Tower

26 Elmfield Road, Bromley

Kent, BR1 1WA

0208 228 1325


For more information, images or review samples please contact:

Richard Stevenson


Rogers Wood, Whitebread Lane, Rye, East Sussex, TN31 6UA


Phone: 01797 260 882

Mobile: 07974 926 157

Fax: 01797 260 853